Published on April 23rd, 2015 | by admin

Have You Nominated A Neighbour Yet?

A new initiative recently launched by Royal Mail enables consumers to nominate a designated neighbour who can be recipient for parcel deliveries should the intended recipient not be at home to receive them as planned.

By filling out a form at a delivery office when picking up a parcel, consumers can decide where they would like future parcels to be delivered to.

Designed to boost Royal Mail first-time delivery rates, the ‘Nominate a Neighbour’ initiative actually came from Royal Mail employees themselves having originated from staff in the Tonbridge delivery office before the idea was then trialled at other offices across the country.

In a move which it is hoped will see a fall in the number of parcels returned to delivery offices, the scheme is designed to make receiving items via the post more convenient for householders and follows on from Royal Mail’s policy decision in 2012 to leave parcels with neighbours if the recipient is not in.

Launched at the end of March, the new ‘Nominate a Neighbour’ initiative has been introduced to further increase convenience for customers in a 24-hour world and means postmen and women are more likely to deliver parcels and letters first time rather than having to take items back to the office.

Up to now, postal workers have often had to visit several addresses to find a neighbour who is in and able to accept a parcel.

It is worth noting though that unlike items sent using either first class stamps or second class stamps, special delivery and international items requiring a signature are excluded from the delivery to neighbour scheme.

As today is St George’s Day, perhaps there are some spontaneous celebrations taking place locally which will be the perfect opportunity to enhance neighbourly relations and to ask someone who lives nearby to be a designated recipient for deliveries!

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